1. Services

We provide building compliance services including, but not limited to:

• Legionella Risk Assessments
• Legionella Monitoring
• Written Schemes of Control
• Remedial Works
• Compliance Support Services

All services are delivered in accordance with relevant UK guidance, including but not limited to HSE ACOP L8 and HSG274.

2. Use of Subcontractors

We reserve the right to engage qualified subcontractors or external specialists to deliver services on our behalf.

We remain responsible for managing service delivery, but subcontractors operate as independent specialists.

3. Quotations & Instructions

• All quotations are valid for 30 days unless stated otherwise
• Acceptance of a quotation constitutes agreement to these Terms
• Any additional work outside the agreed scope may be subject to additional charges

4. Access & Client Responsibilities

You agree to:

• Provide safe and adequate access to the site
• Ensure all relevant areas are accessible at the agreed time
• Provide accurate and complete information

5. Abortive Visits & Cancellations

• If access is not available at the scheduled time, the full cost of the visit will be chargeable
• If works cannot proceed due to site conditions outside our control, charges may still apply
• Cancellation with less than 48 hours’ notice may result in charges

6. Fees & Payment Terms

• Payment terms are 14 days from invoice date
• We reserve the right to:
  • Charge statutory interest under the Late Payment of Commercial Debts (Interest) Act 1998
  • Recover reasonable debt recovery costs
  • Suspend services for non-payment

7. Reports & Limitations

• Reports reflect conditions at the time of inspection only
• Findings are based on accessible areas only
• Any inaccessible areas will be clearly identified and excluded
• We are not responsible for changes occurring after the inspection

8. Client Responsibility for Compliance

• Our services provide professional advice and recommendations
• The client remains fully responsible for:
  • Implementing recommendations
  • Ongoing compliance with legislation
  • Maintenance of systems

We do not guarantee compliance if recommendations are not followed.

9. Liability

To the fullest extent permitted by law:

• Our liability is limited to the value of the services provided
• We are not liable for:
  • Indirect or consequential losses
  • Business interruption
  • Loss of profit or revenue

Nothing in these Terms excludes liability for death or personal injury caused by negligence.

10. Delays & Force Majeure

We are not liable for delays caused by events outside our control, including:

• Weather conditions
• Site restrictions
• Access limitations
• Third-party delays

11. Intellectual Property

All reports, documents, and materials produced remain our intellectual property unless otherwise agreed.

They may not be reproduced, distributed, or used for commercial purposes without our consent.

12. Confidentiality

Both parties agree to keep confidential any sensitive information shared during the course of service delivery.

13. Termination

We reserve the right to suspend or terminate services if:

• Payment terms are breached
• Site conditions are unsafe
• There is a failure to cooperate

14. Governing Law

These Terms are governed by the laws of England and Wales.

15. Contact

For any queries relating to these Terms:

Email: info@nationalcompliancehub.co.uk